Last Updated: January 15, 2026
1. Introduction
Local Delivery Solutions ("Local Eats Canada," "we," "us," or "our") operates the Local Eats Canada website and platform (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Service.
We are committed to protecting your personal information and your right to privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada's Anti-Spam Legislation (CASL), and applicable provincial privacy laws.
By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
2. Information We Collect
2.1 Personal Information You Provide
We may collect personally identifiable information that you voluntarily provide when using our Service, including:
- Account Information: Name, email address, phone number, and password when you create an account
- Delivery Information: Street address, city, province, postal code for delivery purposes
- Payment Information: Credit card numbers, billing address, and other payment details (processed securely through our third-party payment processors)
- Order History: Records of your past orders, preferences, and favourite restaurants
- Communications: Messages you send to us through our contact form, email, or customer support
2.2 Information Collected Automatically
When you access our Service, we may automatically collect certain information, including:
- Device Information: IP address, browser type and version, operating system, device type, and unique device identifiers
- Usage Data: Pages visited, time and date of visits, time spent on pages, click data, and referring URL
- Location Data: Approximate geographic location based on IP address, or precise location if you grant permission through your device settings
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies as described in our Cookie Policy
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To process and fulfill your food orders, manage your account, and provide customer support
- Personalization: To tailor your experience, show relevant restaurants and deals based on your location and preferences
- Communication: To send order confirmations, delivery updates, and respond to your inquiries
- Marketing: To send promotional offers and newsletters (with your consent, which you can withdraw at any time)
- Analytics: To analyze usage patterns, improve our Service, and develop new features
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Security: To detect, prevent, and address fraud, abuse, and technical issues
4. How We Share Your Information
We may share your information in the following situations:
- Partner Restaurants: We share your name, delivery address, phone number, and order details with the restaurant fulfilling your order
- Delivery Partners: Delivery drivers receive your name, address, and phone number to complete the delivery
- Payment Processors: Payment information is processed by third-party payment processors, which have their own privacy policies
- Service Providers: We work with third-party companies for hosting, analytics, and email delivery
- Legal Requirements: When required by law, subpoena, or other legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties for their direct marketing purposes.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
- Account data: Retained while your account is active and for 2 years after deletion
- Order history: Retained for 7 years for tax and legal purposes
- Marketing data: Retained until you unsubscribe or withdraw consent
- Usage analytics: Aggregated and anonymized after 26 months
6. Your Privacy Rights
Under PIPEDA and applicable Canadian privacy laws, you have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete personal information
- Deletion: Request deletion of your personal information, subject to legal retention requirements
- Withdraw Consent: Withdraw your consent for data processing at any time
- Complaint: File a complaint with the Office of the Privacy Commissioner of Canada
To exercise these rights, contact us at privacy@order-littiecesar.online or call +1 (807) 695-4137.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- SSL/TLS encryption for all data transmission
- AES-256 encryption for stored sensitive data
- Regular security audits and penetration testing
- Access controls and employee training
- PCI DSS compliance for payment processing
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
8. Children's Privacy
Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us and we will take steps to remove such information.
9. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your province or country where data protection laws may differ. We ensure appropriate safeguards are in place for any such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us: